Terms Conditions

1) Site name, corporate data of the selling party and ownership of the domain name

The following General Terms and Conditions of Sale and Terms of Use govern the offer and sale of services on www.plasticconsult.it(Site). Digital content offered for sale and purchased on the Site is offered and sold by Plastic Consult S.r.l., a company with registered office in Milan – 20151, Via Aniene n.2 VAT number IT04441680156.

The Site is owned by Plastic Consult S.r.l., which is also the owner of the domain name.

Plastic Consult S.r.l., is the only counterparty of the user who intends to purchase one or more Services through the Site and is therefore (i) the entity to which the user addresses his order, in order to accept the offer and conclude the sales contract; (ii) the entity that assumes towards the user the obligations of a pre-contractual nature arising from the offer; (iii) the entity that concludes with the user the sales contract, assuming the related obligations and rights. The purchase contract concluded through the Site is therefore concluded between the user and Plastic Consult S.r.l.,

2) Scope – B2B relationships.

These General Terms and Conditions of Sale (“GTC”) govern the sale of products and services exclusively to individuals purchasing as professionals, businesses, or VAT-registered persons.

They are therefore excluded from the scope:

• The Consumer Code (Legislative Decree 206/2005);
• the discipline on the right of withdrawal provided for consumers.

By placing the order, the Customer declares that he/she is acting for professional purposes.

3) Subject of the contract

The Vendor markets, through the site, digital content and professional services, such as, but not limited to:

• Market studies and analysis reports;
• Digital documents, white papers, research;

Products are provided in digital format via download, online access, or emailing.

4) Pre-contractual information

The Customer may consult, prior to purchase:

• The description of products/services;
• the overall price;
• payment methods;
• The methods of access or delivery;
• these GTC;
• privacy policy and cookie policy.

Sending the order implies full knowledge and acceptance of the GTC.

5) Purchase procedure and contract conclusion

The purchase is made through an electronic procedure that allows the Customer to:

1. select the product or service;
2. View a summary of the order;
3. Accept the General Terms and Conditions of Sale;
4. proceed to payment.

The contract is concluded when the order is placed through a button that clearly indicates the obligation to pay.

6) Pricing and billing

Prices are in euros and are exclusive of VAT, unless otherwise stated.

The invoice is issued based on the data provided by the Customer.
The Customer is responsible for the correctness and completeness of the billing data.

7) Payment method and security

The Seller accepts the payment methods indicated on the site, including:

• Credit cards of major circuits;
• Debit cards, if enabled;
• Any additional electronic tools.

The charge is made at the time of order confirmation, unless otherwise stated.

Payment details:

• Are encrypted;
• Are transmitted directly to the payment manager;
• do not transit or are stored on the Seller’s servers.

Any storage of payment data is handled exclusively by the provider and can be revoked by the Customer at any time.

8) Provision of digital content

Digital content is made available as indicated in the product sheet, for example:

• Immediate download after payment;
• Online platform access;
• sending via email.

The Customer is responsible for having the appropriate technical tools to use the content.

9) Exclusion of the right of withdrawal and refunds

Since these are contracts concluded between professionals:

• there is no right of withdrawal;
• The execution of the contract begins immediately after payment;
• No cancellations or refunds are allowed unless otherwise agreed in writing.

10. Legal Guarantee of Conformity
The Legal Guarantee of Conformity is reserved exclusively for users who hold the quality of consumers, i.e. natural persons who purchase the Services for purposes unrelated to the entrepreneurial, commercial, handicraft or professional activity carried out, if any. It therefore does not apply in B2B sales.

11) Intellectual property and license for use

The contents are protected by intellectual property rights.

The Client acquires a non-exclusive, non-transferable, limited use license for internal professional purposes.

Any form of:

• reproduction;
• diffusion;
• communication to third parties;
• resale or further commercial exploitation,

Without written authorization from the Seller.

12) Data Security

The Seller shall take appropriate technical and organizational measures to ensure the security of personal data, including:

• HTTPS connection;
• protection and backup systems;
• access control.

13 ) Limitation of liability

The Seller does not guarantee that the contents:

• Are suitable for specific Client objectives;
• produce determined economic or professional results.

In any case, the Seller’s liability is limited to the maximum extent permitted by law.

Plasitic consult srl is not in a position to guarantee and, therefore, does not guarantee that (i) the Site will not suffer interruptions and/or suspensions; (ii) the Site or the server on which the Site is allocated will be free of viruses or other harmful elements, these being unforeseeable events placed outside the sphere of control of Plasitic consult srl. You are solely and exclusively responsible for any damage to your computer (or similar equipment, merely by way of example, tablets and cell phones) or for any loss of data, present in your computer (or similar equipment, merely by way of example, tablets and cell phones) related to your interaction with the Site; therefore, it is understood that in the event of such damaging events Plasitic consult srl will not reimburse any cost for assistance, repair and correction services.
Plasitic consult srl shall not be liable for any direct, indirect, consequential or any other damages arising from the provision and use of the Services, except in cases of willful misconduct or gross negligence. In any case, the liability of Plasitic consult srl towards the user will be limited to the refund of the amount actually paid for the Service, with the express exclusion of any further compensation, indemnity or claim of any kind, including, but not limited to, damages for loss of profit, administrative sanctions, loss of business opportunities, business interruption or damage to image.

14) Processing of Personal Data (GDPR)

The processing of Customer’s personal data is done in accordance with the Regulation (EU) 2016/679 (GDPR).

In particular:

• data are processed for contractual and administrative purposes (Art. 6(1)(b) GDPR);
• Further processing (e.g., promotional communications) occurs only if planned and permitted;
• data may be disclosed to technical providers (e.g. hosting, payment platforms) appointed as Data Processors ex art. 28 GDPR.

Full information on data processing is contained in the Privacy Policy, available on the site.

15) Customer service and complaints.

You can request information, send communications or file complaints by contacting customer service by the following means:
by e-mail, at info@plasticconsult.it;

16) Applicable law and jurisdiction

The purchase contract concluded through the Site is governed by Italian law. The professional user, for any dispute relating to the application, execution and interpretation of these GTC is instead competent the Court of Milan.

Vexatious clauses (arts. 1341-1342 c.c.) – to be checked after reading corrections/additions

The Customer states that he/she specifically approves the clauses relating to:

• exclusion of the right of withdrawal (Art. 9);
• Intellectual property and license to use (Art. 11);
• limitations of liability (art. 14);
• jurisdiction (art. 15).

APPOINTMENT TO RESPONSIBLE PERSONS IN CHARGE OF PROCESSING ex art. 28 of the GDPR (EU Reg. 679/2016 on the protection of personal data)

By accepting these General Terms and Conditions of Sale and Terms of Use, the user (Data Controller) who has decided to install the “cookie banner” managed by ________names the latter, ex art. 28 of the GDPR, responsible for the processing of personal data of users of the site of the Data Controller itself (Data Processor).

The categories of personal data whose processing is delegated to the Data Processor are as follows: IP addresses of users of the Data Controller’s site who have interacted with the cookie banner.

The appointment as Processor shall take effect upon acceptance of these General Terms and Conditions of Sale and Terms of Use and for the duration of the service offered by the Processor, so that, once the effectiveness of the General Terms and Conditions of Sale and Terms of Use ceases, for whatever cause, the effects of this appointment shall also, immediately, cease. The obligations regarding confidentiality and prohibitions of dissemination and/or communication shall be observed by the Data Processor even after the termination of the General Conditions of Sale and Terms of Use. The Data Processor undertakes to process the Personal Data solely for the purpose of the proper execution of the General Terms of Sale and Terms of Use and consequently: (i) to process the Personal Data in accordance with any documented instructions from the Data Controller; (ii) to inform the Data Controller of any request and/or communication relating to the Personal Data received by the Data Protection Authority or any other authority, Italian or foreign, with jurisdiction over the protection of personal data.

Personal data processed by the Data Processor will be deleted at the end of the contract with the Data Controller and, in any case, within 10 years after the termination of the contractual relationship. This is without prejudice to the possibility, upon written request of the Data Controller, to obtain the extraction and delivery of personal data prior to their deletion.

The server on which the personal data of the Data Controller’s users are allocated is located in Italy at _______